Kanpur Road, Kochabhawar, Jhansi, UP

Students Grievance Redressal Committee SGRC (UGC)

Student Grievance Redressal Committees

UGC GUIDELINE

Mission
To provide an opportunity and create a mechanism for redressal of certain grievances of students already enrolled in any institution and those seeking admission to such institutions.
Structure and Functioning
Any complaint of an aggrieved student regarding the institution shall be addressed to the Chairman of the Student Grievance Redressal Committee (SGRC).
Every institution shall constitute the required number of Student Grievance Redressal Committees (SGRCs) to consider student grievances, with the following composition:
a) One Professor - Chairman b) Four Professors/Senior Faculty Members of the Institute as Members.
1. One representative from amongst the students to be nominated on the basis of academic merit/excellence in sports/performance in co-curricular activities - Special Invitee.
At least one member or Chairperson shall be a woman and at least one member or Chairperson shall be from SC/ST/OBC category.
The Chairperson and members shall hold office for a term of two years. The Special Invitee shall hold office for a term of one year. The quorum for a meeting shall be three, including the Chairperson, but excluding the Special Invitee. While considering the complaints before it, the SGRC will follow the principles of natural justice. The SGRC shall send its report, if any, to the competent authority of the concerned institution and a copy thereof to the aggrieved student within a period of 15 working days from the date of receipt of the complaint. Any student aggrieved by the decision of the Student Grievance Redressal Committee may appeal to the Ombudsman within a period of fifteen days from the date of receipt of such decision. Functions of the Ombudsman: The Ombudsman shall hear the appeal of an aggrieved student only after the student has exhausted all other remedies provided under these Regulations. Cases of irregularities in the conduct of examination or in the process of evaluation may be referred to the Ombudsman, but no appeal or application for re-evaluation or re-evaluation of answer sheets of any examination shall be entertained by the Ombudsman unless, Unless a specific irregularity or instance of discrimination affecting the result is shown. The Lokpal may seek the assistance of any person as amicus curiae to hear complaints of alleged discrimination. The Ombudsman will make all efforts to resolve the complaints within a period of 30 days of receipt of the appeal from the aggrieved student(s).